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Privacy is the birthright of every American, so we want you to have clarity about our policy regarding your information and participation with ConsumersCount.Org.   Consumers Count’s site consumercountsorg (the "Site") Privacy Policy is meant to explain how your information is protected, collected and used. We may occasionally update the Privacy Policy but the most current version will always be found here. By using the Site, you consent to the terms and conditions of this Privacy Policy and are aware that our policies may evolve in the future. This policy was last modified on March 1, 2012

What information do we collect?

We store all of the information you provide at the time of registration: your first name, your last name, your email address, and your ZIP code. We also store any communication that we have with you regarding the issues you submit. For the purpose of maintaining our site, we also collect usage information such as your IP address, the type of browser you use, and the pages you visit.

What about credit card information?

Paypal processes any donations you make. No one sees your credit card information besides Paypal, not even us.

Our crusade for the Constitutional Rights of every consumer to have his or her day in court is run on the kindness of strangers.  Any financial information (such as credit card numbers, expiration dates, etc.) that you provide on our website or via mail is handled with utmost security and privacy.  This financial information is used solely to process your donation, and is not sold to outside organizations or companies.  ConsumersCount takes the utmost care to protect the safety and security of your online transactions by using industry-standard encryption and security protocols.  

What do we use your information for?

We will use your information to fight for your rights and to build a consumer movement. We also need your information to properly refer your complaint to the most relevant agency or law firm so that you, and other Consumers Count members can turn individual action into mass action to change America one case at a time. 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

info@consumerscount.org and put “Privacy Policy” in the subject line.
 

Terms and Conditions

Consumers Count, its affiliates, subsidiaries, and related entities (“Consumers Count”) makes this website, applications, and services available to you in exchange for your acceptance of the following terms and conditions. By accessing the Consumers Count website consumerscount.org, using any of the Consumers Count applications, or submitting any of your personal information or complaints to Consumers Count, you agree to accept these terms and conditions without limitation or qualification.

Consumers Count is here to level the playing field and help you fight back.

Consumers Count is designed to empower you and other consumers to redress your complaints against a consumer product or company. The 7th Amendment to the Constitution promises each citizen an opportunity to have his or her day in court, but over the last decade that right has literally been stripped away through arbitration clauses, class action bans, preemption clauses and other crafty end-runs around our rights.  Now they have us right where they want us:  alone to fight corporate giants one on one. Enough!

Consumers Count is about making sure consumers count and companies take notice.  Count yourself in. Increase the count of consumers similarly abused by a company and take action to hold that company accountable. File a complaint, encourage other consumers to join your complaint and make every business know that Consumers do, in fact, Count. 

What happens after I post a complaint?

When you file a complaint, Consumers Count will review your complaint and determine its eligibility for posting on the Consumers Count website. If the number of consumers with similar problems reaches a pre-set critical mass, Consumers Count will target this complaint as one needing mass action. Consumers Count may even contact the company directly to seek relief for Consumers Count participants or simply refer the complaint to a private attorney or government agency. The point is, that with a critical mass of consumers, your complaint cannot be ignored. Consumers will count.  Consumers Count will empower you by empowering others as well.

Is Consumers Count or consumerscount.org a law firm?

No. Consumers Count is not a law firm. Consumers Count is a non-profit organization organized in the District of Columbia. Consumers Count wants to harness your energy and your sense of fairness to take back the VII Amendment. What the hell does that mean?  It means asserting a right explicitly set forth in the Bill of Rights to the Constitution of the United States that guarantees your right to a trial by jury. That’s right. This is a constitutional right that corporate America and captive judiciary have eliminated and we need to take back.  Count yourself in as a consumer who counts. We not only want you to file a complaint, we want you join our consumer movement.

If and only if a case reaches critical mass, Consumers Count will refer it to The Consumers Count Litigation Group LLP.

Scope of Use

We hope you intend to use the Site for the purpose it is intended: to empower you and other like- minded consumers to pursue justice. But we recognize others may not wish to abide by that mission. This clause is for you. Users of this Site are granted a non-exclusive, non-transferable, revocable license (1) to access and use consumerscount.org strictly in accordance with these terms and conditions; and (2) to use consumerscount.org solely for internal, personal, non-commercial purposes. Consumers Counts may not be used for any improper purpose, including the making of any false or misleading representations about the policies or practices of any individuals or entities, or your affiliation with any individuals or entities. To the extent you make any such false or misleading statements through the use of any portion of Consumers Count website or other platforms, you shall be deemed to have irreparably harmed Consumers Count. Under such circumstances you agree since such damages are difficult, if not impossible to calculate in advance, you agree that Consumers Count shall be entitled to liquidated damages in an amount not to exceed $10,000.00.

No Solicitation

For those of you who intend to use our Site to pursue your own commercial interests and did not pay attention to our scope of use, you should also know that by using this website you also agree not to distribute on or through the Consumers Count website or applications, or to any persons or entities identified via the website or applications, any content or material containing solicitations or advertising of any kind without our express prior written permission.

Modifications to the ConsumersCount Website or Applications

ConsumersCount is growing organization and this Site needs to grow with it. As such, ConsumersCount reserves the right to to modify or discontinue the ConsumersCount website or applications (or any part of them) with or without notice. In the event of a modification or discontinuance, all information submitted by you and others may be lost. You agree to keep a permanent record of all information provided to us, and you agree that all information submitted to us is at your sole risk. You agree that we have no responsibility or liability for the deletion or failure to store any content maintained or transmitted by you to ConsumersCount, including without limitation messages and other communications. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of ConsumersCount’s services.

No Warranty

The following  stuff is in bold because it needs to be and is telling you we are not making any warranties or guarantees about the services provided on this site.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF CONSUMERSCOUNT IS AT YOUR SOLE RISK. ALL CONTENT AND SERVICES PROVIDED BY CONSUMERSCOUNT ARE PROVIDED SOLELY ON AN "AS-IS/AS-AVAILABLE" BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CONSUMERSCOUNT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR USE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CONSUMERSCOUNT MAKES NO REPRESENTATION OR WARRANTY THAT (i) THE CONTENT AND SERVICE PROVIDED BY CONSUMERSCOUNT WILL MEET YOUR REQUIREMENTS, (ii) THE CONTENT AND SERVICE PROVIDED BY CONSUMERSCOUNT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF CONSUMERSCOUNT WILL BE ACCURATE OR RELIABLE, OR (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH CONSUMERSCOUNT IS ACCURATE OR WILL MEET YOUR EXPECTATIONS.

CONSUMERSCOUNT DOES NOT GUARANTY THE ACCURACY OR COMPLETENESS OF ANY CONTENT SERVICES AND DOES NOT GUARANTY THAT ANY SERVICES OR GOODS ASSOCIATED WITH CONSUMERSCOUNT WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY SERVICE OR GOOD WILL CONTINUE TO BE AVAILABLE.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF CONSUMERSCOUNT IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CONSUMERSCOUNT SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

Disclaimer of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT CONSUMERSCOUNT SHALL NOT BE LIABLE FOR ANY, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER INTANGIBLE LOSSES (EVEN IF CONSUMERSCOUNT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE CONSUMERSCOUNT PLATFORM; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM CONSUMERSCOUNT; (iii) INVALID DESTINATIONS, TRANSMISSION ERRORS, OR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY THROUGH THE CONSUMERSCOUNT PLATFORM; (v) YOUR FAILURE TO RECEIVE ANY THIRD PARTY SERVICES OR PRODUCTS REQUESTED THROUGH THE SITE OR (vi) ANY OTHER MATTER RELATING TO THE SITE. IN NO EVENT ARE WE LIABLE TO YOU FOR AN AMOUNT IN EXCESS OF THE AMOUNT PAID BY YOU TO US FOR THE SERVICES IN QUESTION, IF ANY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Copyright/Intellectual Property Rights

You acknowledge and agree that ConsumersCount and any necessary software used in connection with ConsumersCount may contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except for any limited license provided in these terms and conditions, nothing grants or should be construed to grant any licenses or rights, by implication, estoppel or otherwise, under copyright or other intellectual property laws. You agree that all right, title and interest (including all copyrights, trademarks, service marks, patents and other intellectual property rights) in ConsumersCount and its content belong to ConsumersCount, or its licensors, as applicable. No part of the materials including graphics or logos, available through ConsumersCount may be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without express written permission.

Governing Law

We fully expect that our fight will be met with resistance by Corporate America. We don’t doubt that to protect their anti-consumer laws, they may attempt to misuse and abuse consumerscount.org. We will not unilaterally disarm and give up the protections they continue to claim for themselves. As such, any disputes arising out of or related to the use of ConsumersCount, this agreement and/or the relationship between you and ConsumersCount shall be governed by the laws of the District of Columbia. All disputes will be submitted to arbitration in Washington, DC and carried out in accordance with the rules of the American Arbitration Association, until such time as we with your help eliminate the validity of arbitration clauses in consumer contracts.

Indemnity

You agree to indemnify and hold ConsumersCount, and its subsidiaries, affiliates, directors, officers, agents, third party contractors and employees, harmless from all damages, costs, liabilities, and any claim or demand made by any third party, including reasonable attorney's fees due to or arising out of content you submit, post to or transmit through the ConsumersCount, your use of ConsumersCount, your connection to ConsumersCount, your violation of this agreement, or your violation of any rights of another person, or due to or arising from such activities carried out by a person using your ConsumersCount login credentials, with your knowledge.

Termination

By using ConsumersCount, you do not acquire any rights to the ConsumersCount website and/or applications other than the limited license described above, that can be terminated in accordance with this section. You agree that we, in our sole discretion, may terminate your password, account (or any part thereof) or use of ConsumersCount, and remove and discard any content you submitted to ConsumersCount, for any reason, including, without limitation lack of use, or if we believe that you have violated or acted inconsistently with the letter or spirit of this agreement. We may also in our sole discretion and at any time discontinue providing ConsumersCount, or any part thereof, with or without notice. You agree that any termination of your access to ConsumersCount under any provision of this agreement may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related content information and files in your account and/or bar any further access to such files or ConsumersCount generally. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to ConsumersCount.

Waiver and Severability of terms

ConsumersCount’s failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision. If any provision of the agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the agreement shall remain in full force and effect.

Entire Agreement

This agreement constitutes the entire agreement between you and ConsumersCount and governs your use of ConsumersCount, and supersedes any prior agreements between you and ConsumersCount. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other services, affiliate services, third-party content or third-party software.