“Binding arbitration ensures that we will all continue to hand over our rights in exchange for things we use everyday,” says Avi Kramer in an insightful article in Guernica Magazine that highlights the pervasiveness of arbitration clauses in consumer contracts and the threat they pose to our basic rights. 

Although hundreds of corporations from Apple to Zynga have deployed arbitration clauses over the last two years, Kramer notes that only about 1,000 consumers,  nationally,  actually pursued arbitration. That miniscule number is a story in itself. 

According to Kramer arbitration isn’t providing consumers with another avenue to bring grievances, but only the illusion of being able to do so. Rather, arbitration’s real aim is “to prevent us from challenging corporate malfeasance.”